Shipping + Returns

Your package shipment
We offer Priority Shipping on all orders within the U.S. Pricing depends on where the item is being shipped but should not exceed $12.

Shipping Schedule
Domestic packages are generally dispatched within 2-3 business days after receipt of payment during business hours (M-F, excluding Holidays). Some items may take up-to 3 business days to ship. We ship via USPS or UPS. Your gift will have a tracking number. We will email you that tracking number and your gifts estimated date of arrival. Your package will not require acceptance or a signature to be delivered unless the contents value requires it or if you request a signature at the time of delivery.

If a package is delivered with no signature required and there is no one to receive it, it is left up to the driver's discretion whether or not the package will be left. On occasion we may require a signature at the time of delivery. We are not responsible for a package that is left in this manner. If you would like a required signature, there will be an extra cost and it may result in a delayed delivery. We will let you know if a signature is required when we send you the tracking number. Please contact us for special delivery requests.

Signature Requirements
For any package that requires a signature, or if you have purchased expedited delivery - second day or next day delivery and the recipient is not home at the time of the delivery for the required signature, or if for any reason the driver cannot deliver the package, mymobox is not responsible for an undeliverable package. Your expedited fee will not be refunded.

Returns
All sales are final. They are not eligible for exchanges or refunds. However, if there is an issue with your order, please contact us.

Damaged Goods
On the rare occasion your items arrive damaged, you must contact us immediately (within 48 hours from time of delivery) to allow us the opportunity to investigate the issue.

mymobox
4222 W Madison St #24413
Chicago, IL 60624
info@mymobox.co
773-234-3074

Cancellations
We take pride in shipping our orders quickly, and many are shipped out within 2-3 days of receiving them. We cannot change or cancel an order once it has entered the shipping process and is out of our possession.

Non-Deliverable Return Shipments / Refused Shipments
If your order is shipped via UPS or USPS and several delivery attempts are made to deliver your package and the delivery is not accepted, or the shipping information provided by the sender is incorrect and it is returned to us, we will re-ship the package to you or to whatever address you prefer, but a shipping fee will be charged. That fee will be determined once we are given the new shipping address.

If you have any questions please email us at orders@mymobox.com or call (773) 234-3074.